Singlife ClaimConnect

2.1
636 reviews
100K+
Downloads
Content rating
Everyone
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About this app

Singlife ClaimConnect is a Better Way for insured employees of Singlife Singapore’s corporate plans to submit their employee insurance claims easily, on-the-go. We wanna help you eliminate paperwork and create a fuss-free insurance claims submission solution that saves you time and effort.
If you’re a MyShield/MyHealthPlus policyholder, this app gives you access your MyShield e-card, find a panel specialist and request for pre-authorisation!

Key features for insured employees:
• Submit employee insurance claims on-the-go via your mobile device.
• Snap a picture and submit necessary receipts/documents electronically.
• Stay updated on your claims status via the app’s messaging centre.
• In-app financial tools to help you better estimate your financial commitments related to hospitalization, treatments and surgery fees.
• Manage your finances and claims more effectively by checking your balance entitlement.
• View details of your company coverage.
• Locate the nearest panel clinic to you.
• Retrieve your medical e-card.

Requirements for use:
• An Android mobile device with inbuilt camera.
• WiFi or 3G/4G data connection.
• Only Singlife Singapore’s group insurance and MyShield/MyHealthPlus customers are able to register and use this app.
Updated on
Oct 25, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
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Ratings and reviews

2.1
622 reviews
A Google user
November 20, 2018
Useless app. After changing your password and when you login again it says that my password is incorrect. We have to go through the whole process starting from Forget Password, Receive in email, Change Password. Even during emergency we couldn't log in and we have to go through a long process. It happened to all of my colleagues. When I called up IT Desk they mentioned that you are the first case. But I went through the reviews and almost everyone has the same issue. Better do something to cope with the current market. It's just a app which can be done within 4K. Please get it done.
20 people found this review helpful
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Pebbles Pebbles
December 29, 2022
After the latest app update, when making claim, it becomes very inconvenient as I need to scroll down a few hundreds of selection of clinic name and treatment type. Before, I have the option to type out the word characters in the filter field, now cannot. Also, there is no camera option when attaching supporting documents, only can get from gallery. Very bad update
9 people found this review helpful
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Skye Stewart
September 9, 2022
Bad. Bad. Bad. It is hard to describe how unstable this app is. It won't open because of 'connectivity issues' (despite being connected to my home WiFi) . Often fails to connect to Singpass, so I can't log in when it does connect. It crashes when I start to fill out an insurance claim. Making a 5 minute claim has so far taken me over half an hour and I'm still trying.
19 people found this review helpful
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What's new

We have improved stability of the App.